How to help [1].
People ask how they can help UserLand. Here’s one way. When someone asks an intelligent question on one of the user mail lists, be sure they get an intelligent answer. Lawrence is totally overloaded and it’s a well-known fact that he can’t get in every loop, although he surely tries. Especially while we try to put it back together, we need extra support and understanding for the users. It would be great if the support improved at this time. Think about what a powerful message that would send.